We service both air-source and ductless heat pump systems.
Auxiliary heat strip issues are checked alongside the heat pump itself.
A heat pump that seems to be 'not heating' is often actually a reversing valve or defrost cycle problem, which a technician trained mainly on standard ac systems can easily misdiagnose, which is exactly why heat pump repair calls in Stinson Beach, CA get treated with urgency, not a next-available-Tuesday slot.

Most heat pump repair problems give some warning before they turn into a system stuck blowing cold air in heating mode, an outdoor unit that's iced over and won't run its defrost cycle, or a system that switches modes but never actually reaches set temperature — catching it early usually means a shorter, cheaper fix.
Our technicians treat every heat pump repair call in Stinson Beach, CA the same way, whether it's a straightforward fix or a stubborn intermittent fault that two other companies already missed.
Every truck across Stinson Beach, CA carries the tools and common parts specific to heat pump repair, so most calls finish in a single visit.

Heat pump failure modes are different enough from standard AC that generic diagnostics often miss the actual cause.
Heat pumps run in both summer and winter, so we treat heat pump failures as urgent regardless of season.
Auxiliary heat strip diagnostics are included in the same visit when relevant.
We test reversing valve solenoids, defrost thermostats, and control board timing directly.
Every job starts with a real diagnosis, not a guess — here's the full scope of what our heat pump repair technicians handle across Stinson Beach, CA.
We test the valve's solenoid directly rather than assuming based on symptoms alone. This is one of the most requested heat pump repair calls we get across Stinson Beach, CA.
An outdoor unit that ices over and never defrosts usually points to a failed defrost thermostat or control board timing issue. This is one of the most requested heat pump repair calls we get across Stinson Beach, CA.
Backup electric heat strips that fail can leave a home without adequate heat during the coldest stretches. This is one of the most requested heat pump repair calls we get across Stinson Beach, CA.
We charge to the manufacturer's heat pump-specific target, not a generic number. Techs handling refrigerant charge & leak detection carry the specific parts and tools this job calls for, not a generic kit.
We distinguish between the two before recommending any repair. This is one of the most requested heat pump repair calls we get across Stinson Beach, CA.
Indoor head unit and outdoor condenser are diagnosed as a connected system. This is one of the most requested heat pump repair calls we get across Stinson Beach, CA.

Describe whether the system is stuck in one mode, iced over, or not heating/cooling at all.
We confirm your Stinson Beach address and a realistic arrival window.
Reversing valve, defrost cycle, and refrigerant charge are tested against heat pump-specific specs before any quote.
Workmanship is guaranteed and documented on your invoice.

System would only blow cold air no matter what mode I selected.
Outdoor unit was constantly covered in ice and I thought that meant it was broken.
Auxiliary heat strips weren't kicking in during a cold snap and the house couldn't keep up.
Ductless heat pump in the addition threw a code I couldn't find anywhere online.

Often a stuck reversing valve, which controls whether the system is in heating or cooling mode.
If the unit stays iced for more than an hour, that's worth a service call.
Heat pumps have a reversing valve, defrost cycle, and often auxiliary heat strips that standard AC systems don't have.
If auxiliary heat isn't kicking in properly, that's a specific fault we can test for.
Yes — indoor head units and outdoor condensers on ductless heat pump systems are within our service scope.
No-heat heat pump calls get year-round priority dispatch across Stinson Beach, CA.

Our heat pump repair crews are positioned throughout Stinson Beach, CA to keep response times realistic, not just promised.
☎ Call +1-866-805-8548 for Stinson Beach Service